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Co-Design For Impact

18 April @ 9:00 am - 5:00 pm


Learn how to collaborate and create better outcomes with the people you support

The world is changing.  Your clients expect your organisation to collaborate and innovate to better meet their needs. As a society, in recent times, we have made fantastic progress on a number of social issues; the problems of the future that are yet to be solved are complex and require us to act and think differently from what we have in the past. These problems are often wicked problems that require collaboration, strategic thinking and clever design that takes into account the impact on the wider systems that your organisation operates in.

Our Co-Design For Impact training gives you the skills to bring the voice of your clients into your decision-making to create better solutions that meet their needs.  We have pulled together the best practice tools and methodologies from around the world to equip you with what you need to deliver more impact.

The program covers 5 stages, define & align, understand, create & test ideas, implement and deliver impact. Providing everything you need to run a Co-Design project start to finish. Alongside Co-design, we also cover essential methodologies such as systems thinking and wicked problems

All packaged together in a way that is easy to understand and practical enough to make it easy for you to implement into your day to day work.  At the end of the session, you will leave with a solid understanding of the different concepts and an action plan for the first steps of implementing these tools into your work.

Who should attend?

  • Leaders within not-for-profit organisations, social enterprise or government 
  • Community engagement managers
  • Aged care and disability staff
  • Practitioners wanting to sharpen their skills


  • Equip yourself or your team with the key tools you need to know to create meaningful and sustainable change in the sector
  • Gain easy-to-use tools you can use in your organisation to understand the true needs of your clients
  • Understand how to use tools together to ensure your innovations are well-rounded and truly solve the problem
  • Learn how to give your clients a voice to make their experience with your organisation even better

Program structure

Our approach is about empowering you to make change beyond the training you receive. You will attend the training session with others like you, from similar organisations. Together you will learn the tools and techniques you need to innovate in the social sector. At the end of the session, you will walk out with a plan on how you can implement these tools into your organisation.

Topic 1: Define & Align

Understand the steps to take to uncover the right problems to solve and how to set up your co-design project for success

  • How to define and frame a problem
  • What is a Wicked Problem?
  • Systems thinking​​
  • Designing for inclusion: power dynamics and participation

Topic 2: Understand

Learn how to build a shared understanding from the perspectives of all stakeholders, through storytelling and sharing experience

  • How to best share the voice of the people you support and understand their true needs
  • Interviewing, workshopping and other popular techniques
  • How to work together to pull insights out of your stories
  • How to select the top areas to focus on for ideation

Topic 3: Create & Test Ideas

Learn how to co-create, prototype and test new ideas to solve problems and meet the needs of all stakeholder

  • How to ideate and co-create new ideas
  • What makes a good idea? Learn the criteria that will ensure success
  • How to prototype for services, programs, strategy and policy ideas
  • How to test your prototypes to gain important feedback on your ideas

Topic 4: Implement

What to do once you have co-designed your new ideas. Learn how to bring them to life and implement them

  • Learn the factors that need to be considered before implementation such as gaps, the unique value proposition and risk mitigation
  • How to create a concept on a page
  • Building an implementation plan to ensure you stay on track

Topic 5: Deliver Impact

Learn how to evaluate and continually improve what you’ve created

  • How to use developmental evaluation techniques to measure success and further areas for improvement 
  • How to co-design your evaluation framework together
  • How to implement routines that ensure you continuously learn and improve what you’ve created

Topic 6: How to implement what you learnt into your work

Finally, we help you to create your own plan to implement what you learnt during the training into your organisation

  • Tips on how to best get started after the training
  • Creating an action plan so that you know what to do after you finish the training session
  • Coaching and support to help you make it a success

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18 April
9:00 am - 5:00 pm
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